Siemens Industry User Login

Building Technologies site360 Order Tracker

** ALERT ** Building Technologies site360 Order Tracker will be decommissioned effective 1/31/2022. If you are not transitioned to BT Industry Mall, please contact the Customer Support.
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Terms & Conditions Access to Online Customer Service is available only to authorized employees of partners, channel partners and Siemens Industry, Inc. All information obtained on this site is considered company confidential. Any misuse of this content or unauthorized attempt to access Online Customer Service may result in criminal prosecution and/or civil liability. By accessing OCS you are confirming that you have read and accepted the Siemens Industry, Inc. Terms & Conditions

Contact Information:

Customers Located Outside of the United States
Phone: 847-941-5050

E-mail: SBT_intlcustomer.service.industry@siemens.com

HVAC Customers Based in the United States
Phone: 888-593-7876

E-mail: bgcustomersupport.industry@siemens.com

Fire Customers Based in the United States
Phone: 800-262-7976

E-mail: FPKcustomerservice.industry@siemens.com

Local Branch Customers
Please contact your local sales office for assistance

Please let us know how we are doing by visiting us at www.usa.siemens.com/customerfocus and providing us with your valued feedback.

Note: If you are interested in pursuing EDI activities with Siemens Industry, Inc. Building Technologies, please contact Sabine Hausner, Manager CRM & Logistics via sabine.hausner@siemens.com

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